Z6.) Appendix B > Apple device Deployment Guide

Read this manual completely.  Driving a vehicle while performing the steps detailed in this manual are dangerous and could result in property damage, bodily damage or death.  All risks in the performance of this testing are those of the certification team and not of PortNexus Corporation, its shareholders or employees.  This manual will serve as a guide for installing and reviewing PLEDGE on iPhones with OS 8.3 or prior


Materials Required:

iPhone with OS 8.3 prior

SIM with voice and data plans

AC Charger and appropriate cables

Car Charger and appropriate cables

PC, MAC, Laptop or Tablet with HTML5 Browser (IE11 or greater, Firefox or Chrome)

Associate PLEDGE Administrators Handbook

Your management console has been set up with all drivers and managers.

Important Pre-Process Notes

Ensure that the iPhone settings have been re-set to original specifications by accessing the commands:

(Settings>General>Reset>Erase All Content and Settings)

We recommend that the Cache is cleared:  Settings>Safari>Clear Cookies and Data

After initial start-up prompts are answered, insure that no profiles are present on the iPhone by accessing the commands: (Settings>General>Profile)

Do not deviate from the set-up instructions contained in this manual. Familiarize yourself with the PLEDGE Administrators Handbook before using PLEDGE.

Ensure that the person handling the iPhone while performing pilot tests is not the same person operating the vehicle.

Installation Process

how to install pledge on iOS device, driver experience on iOS smart phone

1.Installing PLEDGE on prepared Handset.

2.Insert PLEDGE Management Console link in laptop/desktop browser Note: “Live Drive” feature availability requires an HTML5 browser.
3.Contact your project manager to confirm communication between handset and PLEDGE  servers after PLEDGE has been installed on the handset and settings entered.

4.Perform testing process in a safe manner according to Federal, State and Local laws.
5.Settings and Features will be entered for you to provide a typical user experience.  These base line settings and features may be altered by PortNexus upon discussion when the certification agent demonstrates knowledge of how the experience will be altered by making changes.
6.Recording of information notices and violations for distracted driving policy are detailed in the PLEDGE Administrator Handbook.

7.Live Drive functions are detailed in the PLEDGE Administrator Handbook.  Contact PortNexus to arrange a date/time for demonstration and use of Live Drive in your testing environment.

Install PLEDGE on prepared Handset

1.Access the Safari browser on the iPhone and insert the link provided by PortNexus, or pushed via a deployment tool (i.e. PLEDGE Console, MDM, etc).

Here is an example of installation link:  http://cloud1.mobileassociate.com/EnterprisePLEDGE/YOUR COMPANY/PLEDGE.htm

Upon opening the link by pressing on the line “Install PLEDGE Here

Should the installation instructions not be precisely followed, connection to the PLEDGE server will not occur, the iPhone GPS will not activate and high battery drain will lead to Failed Results.

 

 

 

 

 

how to install pledge on iOS device, driver experience on iOS smart phoneInstall PLEDGE on prepared Handset

2.Click “Install” and the PLEDGE icon will appear on the home page after installation.  If the PLEDGE install alert screen does not appear, press the home button to confirm installation.

 

 

 

 

 

 

 

 

 

 

 

 

 

Install PLEDGEon prepared Handset

3.Click the PLEDGE icon to bring forward the verification page.
4.Enter the MSISDN for the SIM card installed in the iPhone and click “Verify Number.”  Answer any screen prompts in the affirmative.

how to install pledge on iOS device, driver experience on iOS smart phone

Install PLEDGE on prepared Handset

5.Allow five minutes for the installed application to register on the handset.
6.Set the notifications for PLEDGE in the iPhone notification center by accessing the commands:  Settings>Notification Center.  Set all switches as in the screenshot below (center) then scroll down to the PLEDGE icon and click on it as depicted in the right screenshot.

how to install pledge on iOS device, driver experience on iOS smart phone

 

how to install pledge on iOS device, driver experience on iOS smart phone

Install PLEDGE on prepared Handset

7.From the now exposed Alert Style screen, change the alert style from “Banners” to “Alerts” by clicking Alerts.  All other switches should be toggled to on.
8.Return to the home page by accessing the commands Back>Settings>Home Button.

 

 

 

 

 

 

 

 

 

 

 

 

Install PLEDGE on prepared Handset

how to install pledge on iOS device, driver experience on iOS smart phone9.From the Home Page, Access the control center by accessing the commands Settings>Control Center.  Ensure that switches are toggled as below.

10.Return to the home page by accessing the commands Settings>Home Button.

 

 

 

 

 

 

 

 

 

 

 

Install PLEDGE on prepared Handset

11.Ensure that Auto-Lock is set to “1 Minute” by accessing the commands Settings>General>scroll down to Auto-Lock.
12.Select Auto-Lock and insure 1 Minute is indicated.
13.Press General>Settings> re-set to 1 Minute.
14.Return to the home page by accessing the commands General>Settings>Home Button.

how to install pledge on iOS device, driver experience on iOS smart phone

Install PLEDGE on prepared Handset

15.Create a Passcode by accessing the commands Settings>General>Touch ID Passcode.
16.Click Turn Passcode On then enter a passcode.  Insure that Require Passcode is set to Immediately then press General>Settings>Home Button.

how to install pledge on iOS device, driver experience on iOS smart phone

Mandatory Start Up procedure for  PLEDGE to insure GPS function

17.Power off the handset
18.Power on the handset
19.Press Slide to Unlock
20.Enter Passcode
21.When the Associate PLEDGE balloon appears, click “Verify”, then `Continue` on the next screen followed by the home button.  An arrow to the left of the battery strength and Bluetooth indicators confirms PLEDGE is operating in the background.  

iOS Driver/Handset Experience

For over the road testing, insure that someone other than the person performing the certification testing is driving the vehicle.  Do not operate any handset while in motion if you are also the operator of the vehicle.

Power up the handset.

Enter the vehicle as a passenger and begin having someone drive you on highway and local roads.

There are two operating scenarios for PLEDGE on the iPhone:

1.Basic process displaying driver notification where no hard buttons or screen taps are performed.  The result of this process is a distracted driving violation report is not generated.

2.Advanced process displaying driver notification where the power and home hard buttons are pressed along with screen taps on displayed balloons. The result of this process is the generation of distracted driving violation report(s).

how to install pledge on iOS device, driver experience on iOS smart phonePLEDGE  Basic Process

Begin Driving:

After the handset reaches the pre-set speed, a full length audible warning will be heard.  The handset will brighten and display the below notice briefly.  On subsequent notices,

the screen will again brighten and a brief audible warning will be heard. To meet the corporate policy as entered to this handset the operator should not handle the handset.

 

 

 

 

 

 

 

 

 

PLEDGE  Basic Process

If policy allows, calls may be placed and received via Bluetooth headset. Should the handset be unlocked by swiping the screen, the user will be prompted to enter their passcode.  After entering the passcode, a balloon will appear with the message, “You are driving. DO NOT USE YOUR PHONE!!”

The home screen  will appear along with display of the “You are driving. DO NOT USER YOUR PHONE!!” balloon (right screenshot).  This method of notification with the warning message on top of the home screen will continue (Advanced Process) until the power button is pressed.  Once the power button has been pressed, the warning notice will appear again as the screenshot to the left (Basic Process).

how to install pledge on iOS device, driver experience on iOS smart phone

PLEDGE  Advanced Process

Should the PLEDGE button be clicked, the main PLEDGE screen will appear.  Violations will be logged to the management console.  From this screen the operator may indicate that they are not the driver of the vehicle or place an emergency call.  The main PLEDGE screen when accessed by clicking on the application icon while not moving, will allow the verification of the phone number that updates settings from the server to the handset, display private text messages created on the management console and upload a diagnostic log for system troubleshooting.

how to install pledge on iOS device, driver experience on iOS smart phone

PLEDGE  Advanced Process

Driver Experience – Clicking I am not Driving while the handset is in motion above the threshold speed limit as set on the management console.

Upon clicking “I am not driving” a balloon will display on the screen confirming the “I am not driving” was selected.  The home screen will then display.

how to install pledge on iOS device, driver experience on iOS smart phone

PLEDGE  Advanced Process

Driver Experience – Clicking Emergency while the handset is in motion above the threshold speed limit as set on the management console.

Clicking the “Emergency Dial 911” button will display a confirmation screen to insure that the operator needs to place an emergency call.  Upon clicking “Yes” on the confirmation balloon, the iPhone will be connected to emergency services.  Once the call connects, the home screen will appear.  If the handset is still in motion, the “You are driving” balloon will again display at the selected interval.

how to install pledge on iOS device, driver experience on iOS smart phone

how to install pledge on iOS device, driver experience on iOS smart phonePLEDGE  Advanced Process

Safe Driving Policy statement:  After a driver commits a violation of corporate driving policy a policy statement will display on the iOS device.  The driver must either Accept or Decline the policy, the screen will not clear until they do so.  Either declaration, Acceptance or Declination, will be reported to the Pledge management console.

 

 

 

 

 

 

 

 

 

PLEDGE  Advanced Process

Driver Experience – Live Drive

Audible notices may be sent to the iPhone alerting the driver while not creating distraction.  Closed loop text messages may be sent to the iPhone that will not appear until the handset is not in motion.  Maps and driving instructions may also be sent to the iPhone in a non-distracting manner.  Below are screen shots of the process that will display on the handset when you engage with an initial trial of Live Drive.

how to install pledge on iOS device, driver experience on iOS smart phone

 

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